Privacy Policy

Last Updated: October 20, 2026

This Privacy Policy describes how Socrates ("the Bot") collects, uses, and handles information when you interact with it on Discord.

1. Information We Collect

To function effectively, the Bot processes the following data:

Discord User IDs & Usernames: Used to track cooldowns, administrative privilege levels, and manage direct message interactions.
Message Content: Text sent via @mentions, slash commands, or [bracket] commands to generate AI support responses.
Channel Conversation History: Recent channel messages are temporarily processed in memory to provide context for multi-turn support queries.
Uploaded Files: Optional configuration files, .json backups, or .txt logs uploaded for automated inspection are processed strictly in memory and are not permanently stored.

2. How Data Is Used

AI Processing: Message content and relevant product knowledge (data/knowledge.md) are sent to secure, OpenAI-compatible AI API endpoints (such as Groq) solely to generate accurate answers to your support questions.

Rate Limiting & Security: User identifiers are temporarily held in volatile RAM to enforce anti-spam cooldowns and verify administrator/owner permissions.

Settings Persistence: Server-specific or global runtime configurations (data/runtime.json) are stored locally on the hosting infrastructure or secured via private admin channel backups.

3. Data Storage & Retention

The Bot does not permanently store user chat logs, personal messages, or user profiles in a database.

In-memory caches, conversation histories, and response caches are automatically cleared or overwritten regularly and during container restarts.

Uploaded config/log files are discarded immediately after analysis.

4. Third-Party Services

The Bot interacts with third-party APIs to provide its core functionality:

Discord API: For message delivery, interaction handling, and gateway events.
Groq / OpenAI-Compatible LLM APIs: For processing natural language support queries. Data transmitted to these providers is governed by their respective privacy policies and data-handling agreements.

5. Contact

If you have any questions or concerns regarding these Terms of Service or Privacy Policy, please reach out to the server owner or bot administrator.